privacy policy
PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
when you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
when you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
email marketing (if applicable): with your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
how do you get my consent?
when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
if we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
how do I withdraw my consent?
if after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@haus-divided.com or mailing us at:
haus divided
5473 Blair Rd Ste 100 #220493
Dallas, TX 75231-4227
SECTION 3 - DISCLOSURE
we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
our store is hosted on Shopify Inc. they provide us with the online e-commerce platform that allows us to sell our products and services to you.
your data is stored through Shopify’s data storage, databases and the general Shopify application. they store your data on a secure server behind a firewall.
Payment:
if you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. after that is complete, your purchase transaction information is deleted.
all direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
for more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
in general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
however, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
for these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
in particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. so if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
as an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
when you click on links on our store, they may direct you away from our site. we are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
to protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
if you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
here is a list of cookies that we use. we’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
by using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
we reserve the right to modify this privacy policy at any time, so please review it frequently. changes and clarifications will take effect immediately upon their posting on the website. if we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
if our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
if you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@haus-divied.com or by mail at
haus divided
5473 Blair Rd Ste 100 #220493
Dallas, TX 75231-4227
SMS Privacy Policy
effective date: December 6, 2024
this SMS Privacy Policy outlines how Haus Divided (“we,” “our,” “us”) collects, uses, and protects information obtained through our SMS messaging program, powered by Klaviyo. by subscribing to our SMS alerts or updates, you agree to the terms of this policy.
information we collect
when you opt into our SMS messaging program, we may collect the following information:
- your phone number
- your name or other optional details provided during signup
- interaction data (e.g., clicks on SMS links, responses to messages)
how we use your information
we use your information to:
- send transactional updates (e.g., order confirmations, shipping notifications)
- share promotional offers, new product updates, and exclusive content
- personalize and improve your experience with our brand
we do not sell, share, or distribute your phone number to third parties for marketing purposes.
use of Klaviyo
we partner with Klaviyo to manage and deliver our SMS messages. Klaviyo processes your information securely and only as needed to support our SMS program. for more details on how Klaviyo handles data, visit their privacy policy.
data security
we implement robust security measures to protect your personal information from unauthorized access, misuse, or disclosure. while we take all reasonable steps to secure your data, no system is entirely infallible.
your privacy rights
opting out: you can opt out of SMS messages at any time by replying "STOP" to any SMS you receive. standard messaging and data rates may apply.
updating information: to update your contact details or preferences, please email us at info@haus-divided.com.
access to information: you can request a copy of the information we have collected about you by emailing us at info@haus-divided.com.
third-party service providers
apart from Klaviyo, we do not share your phone number with any third-party service providers for marketing purposes.
children's privacy
our SMS program is not intended for individuals under the age of 13. we do not knowingly collect personal information from children. if we discover that a child has subscribed, we will delete their information immediately.
changes to this policy
we may revise this SMS Privacy Policy to reflect updates to our practices or legal requirements. changes will be posted on our website, and your continued participation in our SMS program constitutes acceptance of these changes.
contact us
if you have questions or concerns about this SMS Privacy Policy, please contact us at:
email: info@haus-divided.com
